INCREASE ENROLLMENT WITH LIVE CHAT FOR LEAD CAPTURE
WE CHAT WITH PROSPECTIVE STUDENTS 24/7 ON BEHALF OF ADMISSIONS
Live chat for college admissions helps higher education institutions or trade schools increase enrollment by prompting more website visitors to engage.
Trade schools, colleges and universities like yours will connect with more students using live chat for education.
TRADE & VOCATIONAL SCHOOLS
UNIVERSITIES
COMMUNITY COLLEGES
MEDICAL & NURSING SCHOOLS
Engage with admissions website visitors using custom scripts
Every school is unique. Our customized scripts and prompt responses are beneficial to educational institutions that offer skilled trade courses in any particular career, practical nursing education, vocational training, or traditional courses. It enables you to provide pertinent information to a broad spectrum of potential students.
Prospective enrollees can chat in real time 24/7
Education via online chat should be available around-the-clock. After all, the majority of people look at educational options online after work or school. Agents from AscentChat are on hand around-the-clock to assist potential students who visit your admissions page.
Meet prospective students where they are
Text messaging and messaging apps are mainly used by people to interact with friends, family, and even businesses. This kind of service is in high demand, so you should start providing it before your rivals do!
Why Live Chat vs. Chatbots for Higher Education
A 24/7 Resource for Prospects
Live chat and chatbots are valuable resources for students and prospective enrollees in higher education. Live chat offers 24/7 access to a trained agent, ensuring quick answers and personalized assistance. On the other hand, chatbots provide automated responses, guaranteeing availability but are best suited for simpler queries. While chatbots excel in quick responses, live chat agents are more effective for complex questions and personalized advice.
The Drawbacks and Benefits of Chatbots
While chatbots can be suitable for some aspects of higher education, live chat excels in scenarios involving complex questions about enrollment, financial aid, tuition, and student services. Human-operated live chat offers accurate, context-rich answers, minimizing the risk of a negative user experience. Data indicates that 30% of visitors won’t return after a bad chatbot encounter. Live chat agents can provide deeper insights and personalized responses, making them the preferred choice in higher education for quick, accurate, and tailored assistance. In contrast, chatbots are more apt for handling simple queries promptly but may lack relevance or personalization.
